Warranty

LIMITED WARRANTY: Cast iron and steel bathtubs are warranted for 5 (five) years (private residence) or 2 (two) years (rental or other use) against peeling or other failure of adhesion of the refinishing materials (noncommercial use only).

The following conditions will void your warranty: • The surface must not be allowed to remain continuously wet from items such as bath mats left on the surface without drying out between uses. • The fixture must not be used for water storage or contain standing water for extended periods. • Damage caused by continuous wetness from leaking or dripping plumbing. • Damage, chips, or nicks caused by sharp or falling objects or misuse. • Staining or discoloration from chemicals, bleaches, rust, hair dyes, or abrasive cleaners. • Movement in the substructure resulting in cracks or splits in the refinished surface or grout lines. • Degradation of the refinished surface caused by lack of cleaning. • Change property status (Switch from private to commercial or rental) without notification.

In the event of any failure covered under this warranty, ADA SUCCESS will, at our option, either (1.) repair the failed area, (2.) refinish the entire fixture, or (3.) refund the price of the job to you. Caulk, plumbing, and shower doors are not warranted. Travel charges may apply if the fixture is located outside our service area. If any problems occur, ADA SUCCESS must be notified within 72 hours, or the warranty may be voided.

CLEANING INSTRUCTIONS: Use only cleaners that do not contain abrasives, bleach, or chlorine.

COLOR: The standard color for ADA SUCCESS is off-white.

PLUMBING: Our workmen are not plumbers. They are not trained, equipped, licensed, or authorized to do plumbing. If they remove or replace any pipes or fixtures at your request, it is done solely as a courtesy, and you are responsible for any damage. Our workman may, under certain circumstances, find it necessary to remove or loosen handles, spouts, drain pieces, or overflow covers. In those cases, we will be responsible for those items unless the age or general decay of pipes or fixtures makes this impossible. Please inform our workman or the estimator if your plumbing is old or in questionable condition so we can take special precautions or leave it undisturbed.

CURE TIME: The fixture must cure for 24 Hours after our workman finishes. Do not use the fixture during this time, and see to it that the refinished/repaired areas remain free of water. The full cure time is 5 to 7 days.

For more information or to schedule an appointment, call us at (773) 954-3631